AUTOROSTER (app ID co.autopos.autoroster) is a workforce scheduling and attendance service used by businesses and their staff. You can request deletion of your account and its associated personal data at any time using the steps below — you do not need to reinstall the app.
How to request deletion
Option 1 — Email us (available to everyone)
Send an email from the address (or with the phone number) linked to your AUTOROSTER account to:
Please include your registered email or phone number (and company name if known) so we can locate your account. We may contact you to verify your identity before deleting.
Option 2 — Ask your organisation's administrator
Because AUTOROSTER is provided to you through your employer, your company's administrator can also remove your account and personal records from the admin console.
What gets deleted
When your deletion request is completed, we permanently delete the personal data tied to your account, including:
- Your profile and login credentials (name, display name, email, phone, password).
- Your personal contact details and account identifiers.
- Your device bindings and push-notification tokens.
- Personal records linked to your account, such as your clock-in / attendance records, schedule assignments, leave and shift-swap requests.
What may be retained, and for how long
We may retain a limited set of records where we are required to by law or for legitimate business needs — for example payroll, tax, accounting, audit and dispute-resolution records. Such records are kept only for the period required by applicable law, after which they are deleted or de-identified. Aggregated or anonymised data that can no longer identify you may be retained.
| Data | Retention |
|---|---|
| Account profile, credentials, device tokens | Deleted upon request |
| Personal schedule / attendance records | Deleted upon request, unless required for payroll/legal records |
| Payroll / tax / audit records required by law | Retained only for the legally required period, then deleted or de-identified |
How long it takes
We handle deletion requests within 30 days of verifying your identity, and sooner where practical. We'll confirm by email once completed.
For more detail on how we handle personal data, see our Privacy Policy.
繁體中文
刪除您的 AUTOROSTER 帳號與資料
AUTOROSTER(應用程式 ID co.autopos.autoroster)是提供給企業與其員工使用的排班與考勤服務。您可以隨時依下列方式申請刪除您的帳號及其相關個人資料,無需重新安裝 App。
如何申請刪除
方式一 — 來信申請(所有人皆可)
請使用您 AUTOROSTER 帳號綁定的電子郵件(或手機號)寄信至:
請附上您的註冊電子郵件或手機號(及公司名稱,若知道),以便我們定位您的帳號。刪除前我們可能會與您確認身分。
方式二 — 請所屬公司管理員處理
由於 AUTOROSTER 是透過您的雇主提供給您使用,您公司的管理員也可在後台移除您的帳號與個人紀錄。
會刪除哪些資料
當刪除完成後,我們會永久刪除與您帳號相關的個人資料,包括:個人檔案與登入憑證(姓名、暱稱、email、電話、密碼)、聯絡資訊與帳號識別、裝置綁定與推播 token,以及與您帳號相關的個人紀錄(如打卡/出勤紀錄、班次指派、請假與換班申請)。
可能保留的資料與期間
在法律要求或正當營運需要的範圍內(例如薪資、稅務、會計、稽核與爭議處理),我們可能保留有限度的紀錄。此類紀錄僅於適用法律要求之期間內保存,期滿後即刪除或去識別化。無法再識別您個人的彙整或匿名資料可能予以保留。
處理時程
我們會在確認您的身分後 30 天內完成刪除(可行時更快),完成後以 email 通知您。
關於個人資料處理的更多說明,請參閱我們的 隱私權政策。